Privacy Policy

Introduction

Barbeque Company ("we," "our," or "us") is committed to protecting the privacy of our customers ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application to reserve tables or manage your reservations for events such as birthday parties, anniversaries, or casual gatherings.

Information We Collect

Personal Information

When you use our services, we may collect personal information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Reservation details (date, time)
  • Reservation history

Non-Personal Information

We may also collect non-personal information such as:

  • Browser type
  • Device type
  • Operating system
  • IP address
  • Usage data (e.g., pages visited, time spent on our website/app)

How We Use Your Information

We use the information we collect for the following purposes:

  • To facilitate table reservations and manage bookings
  • To communicate with you regarding your reservations
  • To provide customer support
  • To improve our website and mobile application
  • To send promotional offers and updates (you can opt-out at any time)

Reservation Management

Cancellation

You can cancel your reservations at any time through our website or mobile app.

Payment Process

  • Manual Payment: All payments for reservations and services must now be made manually at the restaurant counter.
  • No Online Payment: We do not process any online payments or use payment gateways.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except for trusted third parties who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential.

We may also release your information when:

  • It is necessary to comply with the law.
  • It is required to enforce our policies.
  • It is essential to protect ours or others' rights, property, or safety.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please note that no security measures are completely foolproof, and no method of transmission can guarantee 100% security.

Your Rights

You have the right to:

  • Object to or restrict our use of your personal information.
  • Withdraw your consent at any time where applicable.

To exercise these rights, please contact us at the contact details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website and mobile application, and we encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email : care@barbequecompany.in
Mobile: +91-8051555511

Effective Date: 29/09/2024